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Delivery Information

 We ship our products and kits whole worldwide.

Shipments are delivered by DPD and Raaben courier companies.

Domestic shipments take up to 10 working days to be delivered, foreign parcels are sent within 10 working days.

If your parcel arrives damaged, it is very important to prepare a damage or loss report with the courier (a sample of which should be on the courier). The report must contain information about the external damage to the parcel, where the damage is, and what items have been damaged. All complaints should be sent to the following email address: info@sungostore.com

Sungostore.com is not responsible for the delivery of the parcel due to the fault of the courier company.